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>>>>>>>>>> What shipping options does BVVU provide? >>>>>>>>>>
We offer free economy & standard & express shipping on orders in the U.S. along with a DHL shipping option for orders from rest of world.
We have the following shipping options available for select eligible regions:
| United States(①)
||Rest of world(②)
- Economy - | FREE on orders $49.99+
- Standard - | FREE on orders $49.99+
- Express - | $7 on orders $49.99+
- DHL - | FREE on orders $49.99+
① Only DHL shipping option is available for address from the following area of the United States: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands.
① For address from Hawaii/Alaska/US Armed Forces, only Economy shipping option is available, the average fulfilment time is between 10-17 calendar days.
① Domestic orders will be handled by Amazon Shipping or UPS.
② Check full supported countries here
For more details, check our shipping policy
>>>>>>>>>> Exchange & Returns >>>>>>>>>>
- We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
- If returns are not caused by the merchant itself, for example: customer not happy with the product; size problems etc. Customers need to undertake shipping fees and any other costs during the return process.
- If returns are caused by the merchant itself, for example: shipping problems; missing or damaged products etc. BVVU will handle the shipping fees and any other costs during the return process.
- Outbound shipping fees and tax fees from the original order are not refundable.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, visit our return center here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
- Return shipping and any reverse duties are the responsibility of the customer.
- Our warehouse: Room VIII, 1702, No. 165, Tapu East Road, Siming District, Xiamen
- Contact number: +86 13646014871
- You can always contact us for any return questions at firstname.lastname@example.org.
For more details, check our refund policy
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